What to Do if Your Power Goes Out
- Wait a few
minutes to see if the power will come on by itself.
- It it does
not, call your neighbors to see if they are off too.
- If they are
off too, report that when you call your Cooperative about the
outage.
- If your
neighbors are not out of power, check your fuses or circuit
breakers both in the house and on the meter pole (if you have
fuses and breakers there). This is an important step because if
you call the Cooperative and the problem causing the outage is
on your side of the meter, you will be billed for the service
call. Calls after regular business hours will be billed at
overtime service call rates.
- If the
fuses or breakers are good, report the outage by calling (888)
847-8840. You will be asked for your meter number, your full
name and the name we have on our records for the account. If you
have some idea what may have caused the outage, please give this
information also.
It is also
important to report an outage during or after a major storm, even
if you think the Cooperative should know of your outage. Be
patient, but check back after a couple hours if the power hasn't
been restored.
During
business hours call 888-847-8840 or 463-1543 which will connect
you with the Roseau office. Regular business hours are 8 am to
4:30 pm Monday through Friday, except holidays. After business
hours call 218-463-1544 which will connect you with our dispatch
office who will contact the lineman on call.
